Can't access winner prizes?

I checked the "Now What?" page to get my winner prizes, but when I clicked on the link for the winner's certificate it said "Access denied". I didn't find the Createspace code at the bottom of the page either. I was able to find the winner's certificate later when I browsed these forums and clicked on a direct link to the page, but I still can't get my Createspace code. I recently had my word count re-verified in December, so could it be that it's too late to get the winner prizes now?

I just looked at my records, and it looks like you submitted your late validation request the last week of December. Unfortunately, this means you were too late to get the winner prizes, as those were distributed on December 5th. In order to get those, you had to have a winning, validated word count submitted before distribution.

I'm so sorry!

You should still, however, be able to access your NaNoWriMo downloadable winner goodies like your certificate, though.