What to do when things don't work...
- I have an account from last year. Do I need to re-register?
- This is my first year. How does the registration and log-in process work?
- How can I tell if I am logged in?
- What should I do with my cookies?
- What should I do with my firewall settings?
- I lost my password and/or username.
- I lost my username and/or password and I no longer have access to the email address that I signed up with.
- Can I change the email address associated with my account once I am logged in?
- Can I change my username?
- Can I delete my old username/account?
- Do you ship internationally? How much will it cost?
- I am getting a ton of emails in my inbox! How do I stop them?
- If I have signed up already on the main site, do I automatically have an account on the YWP site or vice versa?
- Should I update my word count on both the main and YWP sites?
- What else should I know about usernames?
- What's that "NaNoMail" link that I see at the top of the site when I'm signed in?
- Which browsers does NaNoWriMo support? What should I do if I notice a browser bug?
- This page isn't helping me at all!